Date of Award
5-2017
Degree Type
Capstone
Degree Name
Master of Public Administration (MPA)
Department
School of Professional Studies
Chief Instructor
Mary Piecewicz
Keywords
MPA, human service providers, human service management trends, human services certificate programs
Abstract
One of the most popular cost-savings programs that the Providers’ Council currently offers its members is a Certificate in Nonprofit Human Service Management (HSM) provided in partnership with Clark University and Suffolk University. As human services providers are struggling to hire and retain qualified staff, the need to provide professional development opportunities to help grow and expand a skilled health and human services workforce is a critical issue facing nonprofit organizations and communities in Massachusetts. This feasibility study examines the viability of Providers’ Council and Clark University expanding its HSM Certificate Program to organizations and staff located in western Massachusetts. Potential benefits to the Providers’ Council include sustained interest and growth in its membership. Similarly, Clark University could potentially expand its student base and profit margin by operating in a new region of the state.
Recommended Citation
Campbell, Paul; Deschenes, Patrick; Pacheco, Maria; Paul, Bradley; Vittum, Elizabeth; and Zhang, Jing, "Human Services Management (HSM) Certificate Program Expansion to Western Massachusetts Feasibility Study" (2017). School of Professional Studies. 14.
https://commons.clarku.edu/sps_masters_papers/14
Included in
Business and Corporate Communications Commons, Family, Life Course, and Society Commons, Health Policy Commons, Human Resources Management Commons, Information Security Commons, Management Information Systems Commons, Marketing Commons, Nonprofit Administration and Management Commons, Public Administration Commons, Public Health Commons, Social Media Commons, Sociology of Culture Commons
