School of Professional Studies

Date of Award


Degree Type


Degree Name

Master of Science in Information Technology (MSIT)


School of Professional Studies

Chief Instructor

Richard Aroian


MSIT, IT career ladder, IT employee retention


The capstone project report emphasizes the importance of a job ladder and the need of an hour to implement it at UMASS Memorial health care. The scope of this project is to create a well-established job ladder at UMASS with pre-defined standards on job levels related to Information Technology department that would facilitate in hiring, developing and promoting employees at various stages.



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