School of Professional Studies

Date of Award


Degree Type


Degree Name

Master of Science in Information Technology (MSIT)


School of Professional Studies

Chief Instructor

Richard Aroian


CVS Pharmacy is an American retail corporation, also known as, and originally named, the Consumer Value Store owned by CVS Health, it is headquartered in Woonsocket, Rhode Island. CVS Pharmacy is currently the largest pharmacy chain in the United States by number of locations over 9,600 and total prescription revenue. CVS sells prescription drugs and a wide assortment of general merchandise, including over-the-counter drugs.

Now, coming to the reason why I have selected CVS pharmacy’s website as my case study topic is because of CVS’s response to the covid-19 pandemic’s no-cost testing strategy. Whole of the world is suffering from covid-19 pandemic, and the United States is one of the countries with highest number of covid-19 cases. The United States has had about a quarter of the global total in reported covid-19 cases and deaths. As there is no vaccine yet, the only solution at present is to stop the spread of the virus from one person to another and to accomplish this, the need of the hour is to test more and test often. CVS being in healthcare domain came up with no-cost onsite and pharmacy covid-19 testing. In addition to onsite and pharmacy testing, CVS also offers symptom screenings, flu vaccines and other immunizations and add-on services like contact tracing for employees exposed to the virus.



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